Black Friday & Cyber Week: Let the Island Festivities Begin! 🏝️🛍️

What is the Loyalty Club Daily Bonus?

What is the Adventure Pass?

Where can I find Pink Bags and what’s inside them?

How can I use the key of fortune, magnifying glass and lucky shovel?

Where can I find the chest of fortune?

Why do I get the message "Everyone's full" when I try to feed the family?

How Can I Help My Characters Get Unstuck?

What Can I Do When Resources Get Stuck Behind Objects?

How Do I Use the Dinner Table to Feed My Family and Get Energy?

Navigating Family Island Adventures & Festivals

How Can I Use Dynamite?

What is the Owl’s Shop & Owl’s Vault?

What is the All Star Championship?

What is the Token Wheel?

What is the Duplicates Market?

What is the Power Mode multiplier?

How can I manage my storage?

Can I get a refund?

Unauthorized money deduction by the game (iOS)

Unauthorized money deduction by the game (Android)

Gold ingots

Gold items (shovels, saws, pickaxes)

Gold keys

How Can I Fix Problems with In-Game Ads?

I see the message "Oops! Something went wrong..."

I see the message "You are not connected to the internet"

What's My Support ID?

How can I save my game progress?

How can I restore my previous game progress?

What is fair play?

Community Rules

Regulations for communicating with technical support

What are Daily Loyalty Missions?

What is the Loyalty Club?

How can I access the Loyalty Club?