We're all about making your island adventure a smooth sail, and our Support Team is here to ensure that! ⛵🌼
Our in-game Help Center is packed with quick solutions to your queries and your go-to place to reach out to Support.


Here's how to access our treasure trove of articles, fun tips & tricks, and our chat Support feature directly from the game:

  1. Tap the Menu icon 🟧 on the top-right side of the screen.
  2. Tap the game Settings icon ⚙️.
  3. Tap "Support". This will automatically direct you to the Help Center.
  4. From there, you can do a few things to find what you're looking for:
    • Pop some text into the search bar to quickly find what you're looking for.
    • Wander around and browse through the different categories and articles.
    • Quickly open a chat with our Support team by either tapping the Chat icon 💬 in the upper right corner or the "Chat with us" button at the bottom of the page.

 

*The images in this article are an illustrative example only and do not intend to exactly match in-game visuals.

Have fun exploring, Islander! 🗺️🧭 We're always excited to help you make your Family Island experience the best adventure ever!