Keeping your Family Island adventure going is a piece of tropical fruit cake! 🍰
💾 Save Your Game Progress
- Go to the Menu bar on the top right.
- Go to Settings .⚙️
- Go to "My Accounts".
- Tap on the 'Connect' button to link your game profile to your Facebook, Google, or Apple account.
- If you previously connected your account, you'll get a pop-up asking you to choose "SAVED" or "NEW". ⭐ Keep in mind that the choice is final.
🔹Click SAVED to go back to the previous progress you had when you were signed in before.
🔹Click NEW to continue your current progress in the new game.
🏝️ Island Insight: Your Support ID is super-duper important as our Support Team used it to help you, so make sure to write it down. 📝 You can find out more information about it here.
➡️ Reconnecting After Playing as a Guest
If you haven't connected to Facebook, and after reinstalling the game, you're back to being a newbie at level 1, we've got your back.
Just reach out to our Support Team with your previous and current Support IDs. If you've made any purchases through your old account, you'll also need to have a receipt handy. 🧾
Now, let's get back to that saved island journey! ⛵