How can I collect the book on Divination Island?

Dear players, To collect the item in the game, you need to hold your finger on it for several seconds. After that, you will see the requi...

Why do I get the message "Everyone's full" when I try to feed the family?

When your actual energy amount exceeds maximum energy level (for example, the energy bar shows 190/87), the family cannot eat. There is a so...

What Should I Do If My Family Can't Reach the Seasonal Flower Garden?

Hello, beautiful islanders! 🌺We hope you're enjoying the Seasonal Garden and watching those botanic powers grow stronger each day! 🌻👩‍🌾 ...

Why are some of my Expedition Islands still open?

Hey there, island-hopper! 🏝️ Did you know some of your Expedition Islands stick around, offering you a variety of cool experiences?Let's di...

How Can I Help My Characters Get Unstuck?

Oh no! Your Family Island characters are stuck, and the "Character is stuck" message keeps popping up, halting their island adventure. Worry...

How Can I Fix the Stairs & Upgrade the Totem of Happiness?

Ready to conquer tasks, upgrade the Totem of Happiness, and fix those stairs? Here's how to do it! ✨First things first, let's get that Magic...

How Can I Talk to Eva to Unlock the Jewelry Workshop & Pearl Pond?

Ready to add more sparkle to your adventure? ✨ Let's dive into getting the Jewelry Workshop and Pearl Pond.🚀 Achieving Level 36:Upon reachi...

What Can I Do When Resources Get Stuck Behind Objects?

Uh-oh! Resources stuck behind trees or rocks? We've got your back! 🌳🪨🕵️ The Great Resource Mystery: When your storage is full, gathe...

I completed the task "Make 5 pieces of cloth", but the task appeared again

Dear friends!After level 45, by completing home improvement quests on the main island, you will be able to complete the "Make 5 Pieces of Cl...

I keep crafting items for the task, but the counter resets

There are several types of tasks in Family island, and some quests require you to have all the necessary items in stock, until the task is f...

What should I do when my event Energy item stops giving Energy?

Need help with an Energy item from an event? No worries! We've got you covered with some dazzling power tips & tools to help you out: 💥...

Can't proceed on Frost island

Dear friends,When passing through Frost Island, you may encounter a slightly confusing situation. After clearing the upper section of the is...

Not enough syrup on the Roaring Island

Dear islanders!On the Roaring Island, you need to turn the stone heads to move around the island. This requires a syrup hidden on the map. T...

How Can I Add and Get Items from Storage?

Ready to stow away that charming decoration or event item for a future island makeover?➕ Adding Items to Storage:  Choose the item...

I have repaired the shower/bathroom and it broke down again. Why?

Broken bathrooms and showers need to be repaired in the game, that's a rule. In fact, the more often you use them, the more often they break...

The merchant keeps asking for palm logs, but I don't have palms on the island. What should I do?

Palms start to grow on your Home Island as soon as you have reached level 27.They will grow on the right side of the island, by the water. P...

How can I skip the tutorial?

There's no option to skip the tutorial in the game. All players should complete the obligatory tasks to learn how to play the game and to di...

Where I can get wheat?

Wheat can be planted on the fields starting from level 21. To find it, you just need to scroll down the menu with the seeds. The wheat is ju...

Why aren't new trees growing on Home Island?

If you have chopped down all the trees on your Home Island, you should wait until new ones have grown. It may take some time, as it happens ...

Chests don't appear on Home Island. Why is that?

A small chest appears every 24 hours on the shore. You can find chests near the place where the merchant arrives. A big chest appears every ...

Why can't the stairs be repaired?

Some players ask when they will be able to repair the second stairs on the left side of the island. Dear players, please note that if you ca...

🌊 Overgrown forest spring

Dear islanders!At level 62, a new decoration will appear on the home island - a forest spring. You will have to complete a series of tasks t...

Where do I find the cloth to craft incense?

Dear islanders!Although incense can be crafted starting at level 60, if you have not completed all the previous quest chains, the incense re...

Why can't I feed the Beavers?

When you feed your Beavers, they reward you with resources. But if your storage is already full, there's no room for those other resources.&...

Chest and Card Probabilities

The current Seasonal Cards Collection during which the game items can be collected lasts from 03/12/2024 08:00 UTC - 06/01/2025 08:00 U...

My game has changed and Home Island is completely different. What happened?

Noticed some changes around your islands? We understand that any change can bring questions, and we're here to provide you with all the deta...

Why didn't I get a Joker from the Mystery Chest?

Dive into the intriguing world of the Mystery Chest, a great reward stuffed with surprise goodies and, who knows, maybe even a Joker Card! ?...