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Colorful gems - how to spend them?
🔍 Quests!
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🤷♀️ OTHER
How to restore progress?
🎮 Account
I don't have enough coins for buying the equipment!
🎁 Resources and gifts
I haven't found a necessary article in this section!
🔧 Technical questions
Township Quests
🔥 HOT TOPICS
Barista Challenge Schedule Change
I haven't received my prize for reaching the 6th floor in the quest!
My game level has increased after the last update!
More
Quest 2022.10
Quests - what are they?
Quest is relaunching
Festival is lagging!
I haven't received my trophies for completing a task!
My task(-s) hasn't been accepted!
Unique Marathon Winners: September 06-19, 2022
Unique Marathon Winners: August 12 - August 22, 2022
Unique Marathon Winners: July 8 - July 11, 2022
I didn't receive my purchase. What should I do?
Can i refund my purchases?
I can’t make purchases. What's wrong?
I opened the gift but got only a couple of resources
My cafe doesn't generate revenue while I'm not in the game! What to do?
I did not read the story and gave diamonds to a character by accident.
My account was blocked!
How can I transfer my game progress to another device?
I suspect a player!
I suspect a whole township!
I want to complain about an offensive language!
Inactive Leader
I declined a member by mistake!
How to assign assistant or new leader in my town?
Elite Membership
How to cancel the subscription on iOS
How to cancel the subscription on Andriod
How to connect my game to another Facebook/Google/Game Center account
How to remove my Facebook photo in the game?
I can't remember my Google Play account and password!
TV advertisement system
I don't get diamonds for the ad!
The ad is not shown
Abusive language / disrespect towards company employees
Third Party Software / websites / cheating
Melsoft Games Privacy Policy
Information and rules
What are the system requirements for the game?
The game crashes!
Game chat does not work!
I see the message "A new game version is available" but can't download it from the store
I see Bill and the message "The server is under the mailtenance"
I see Marshmallow and the message "Connection lost"
What this game is about?
I want to make a suggestion for the game. Where can I share it?
Need more help?
