Inactive Leader
❓Frequently Asked Questions
How to connect my game to another Facebook/Google/Game Center account
🌐 Facebook/Google Play/Game Center
Gifts
🎁 Resources and gifts
How to contact support?
How to start a new game?
🎮 Account
How to restore progress?
I am not the leader of my township anymore, what to do?
My town is moved down in a league but it took a lead place!
More
What this game is about?
Staff
Customers
Merge event - what is it?
Merge Pass
What resources are there in the merge event and how do I get them?
Festivals
Festival Rules
Festival Tasks
Townships
How to join a township?
How to create a township?
Quests - what are they?
Energy - how to get it?
Puzzle Pass
Tournaments
How can I get tournament points?
Collections: what are they?
How do I get collection cards?
How to change the style of the equipment in the bank?
Items & Tips
Township Quests
Barista Challenge
Bunny Game
Festivals' Marathon Free Pass Winners - November 24 - December 05, 2023
Festivals' Marathon Free Pass Winners - September 01 - September 12, 2023
Festivals' Marathon Free Pass Winners - August 04 - August 15, 2023
VIP Status
I can’t make purchases. What's wrong?
I didn't receive my purchase. What should I do?
Elite Membership
How to cancel the subscription on iOS
How to cancel the subscription on Andriod
Diamonds
Coins
Rubies
What is Player ID and how to find it?
Wall of Fame (Medals)
Friends in the game
How can I link the game with Facebook, Google or Game Center account?
How to unlink Facebook account from the game?
Fair Play
I want to complain about unfair play!
I want to complain about an offensive language!
TV advertisement system
The ad is not shown!
I don't get diamonds for watching ads!
What are the system requirements for the game?
I can't open the game!
I can't open the game through Wi-Fi
Privacy Policy
Terms and Conditions
Third Party Software / websites / cheating
Need more help?