If you received the "No ads videos left" message, you would be awarded 100 coins as a reward.   

Such a situation can happen due to the following reasons:

• No ads are left for the region of your residence.
• An ads' provider can't find a suitable ad for you.

In this case, you just need to wait until ads become available.

If the TV screen is black, all the daily attempts are over (10 attempts every day). TV refreshes every day at 00.00 UTC.

 

Kindly notice that no more than 2 videos can be watched every hour, and between watching, you need to pause for 7 minutes. After an hour, you will be able to watch 2 more videos.

If you experience other issues with TV and ads, please do the following steps:

 

1. Close the game completely.
2. Clear the game cache (on your device go to settings -> apps -> my cafe -> data -> clear cache).
3. Restart the device.
4. Change the internet connection (from Wi-Fi to mobile internet and vice versa).
5. Reset advertising ID (on your device go to settings -> Google -> ads -> reset advertising ID).

 

1. Close the game completely.

2. Restart the device.

3. Change the internet connection (from Wi-Fi to mobile internet and vice versa).

 

If you still experience issues with ads - please contact our Support team for assistance!