Sometimes, when opening a gift, you can see fewer gift cards than you saw in the description. This may be due to the fact that you already opened this gift and some of the resources have already been received. This can happen if the game was closed during the opening of the gift.
If you open the gift, receive only a couple of cards with resources, leave the game, then log in and try to open this gift again, you will see only cards with resources that were not received before the game was closed. Thus, you can open a gift in several stages.
We have an example of such situation in this video.
Also, please pay attention to the fact that when a player, while opening a gift, taps on the cross instead of tapping on each gift card, all cards will be opened and all resources will be added automatically. The example is shown in our video.