My Cafe is an online game and the biggest part of its data is processed by the server. Depending on your internet provider, connection speed and many other factors the data exchange between your device and server may take some time. Therefore sometimes the cups which you earned may be shown in the game with a delay.
In this case you just need to:
- restart your device
- clean your device cache (for Android devices)
- restart your router or change the internet connection (from Wi-Fi to mobile internet or vise versa).

If these steps don't help right away, just wait for several hours. 

If the number of cups doesn't change even then, please reach out to our technical support team.