Please, check our FAQ articles (game menu ➡ Settings ➡ Support) to find the solution to your problem. You can use search to find the necessary article.

If you don't find the information about your issue, please, contact the support team. In the game, go to game menu ➡ Settings ➡ Support ➡ Help. Click on the chat icon in the upper right corner (Android) or click Contact Us (iOS).

If you don't have such buttons and can't contact us directly, please, open any FAQ article, then tap "No" at the lower part of this screen
the option "Contact us" appear
Choose it, and you will be able to start a dialogue with us.