Privacy Policy

Our privacy policy is available at the link with all details. All players can also access it through the game  All players ca...

Terms and Conditions

The full text of Terms and Conditions is available by the link.

Third Party Software / websites / cheating

Third-party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third-party software aims to prov...

Community rules

To keep our community safe and fun, we have several rules and resources that are important to understand. You can find everything here!•FAQ:...

Abusive language / disrespect towards company employees

Dear friends!From time to time you feel the need to contact technical support in the game to clarify information or solve a technical proble...

Abusive language in the townships' or game accounts naming

Using abusive language in the townships' or game accounts naming is forbidden. This also applies to the cases of changing certain letters or...

I want to make a suggestion for the game. Where can I share it?

You can make suggestions and share your ideas about the game in our official Facebook group.  Thus, our agents can track all the sugges...

I found a mistranslation in the game. Where can I send a request?

You can send the request to our mailbox: localization.feedback@melsoft-games.com and tell us about mistranslation or grammatical errors in t...