🔥 HOT TOPICS
Summer's still going on and so are our awesome bonuses! The Weekend Festival is starting tomorrow!Here's what's coming up:✨ Free Elite Resid...
Quest is relaunching
This situation may happen in following cases:1) If you use one game account on several devices at the same time or several game accounts on ...
My town is moved down in a league after a weekday Festival!
Dear players, Townships will move up and down during all Festivals, including the Weekday Festivals, while the Season Pass is active. Have a...
What is Player ID and how to find it?
I did not receive 500 diamonds for installing the 'Family Island' game!
Please, make sure that all the steps are completed to receive the reward:1. receive a message with a unique link in the 'My Cafe' game;2. in...
My invited players don't count/I don't get rewards for them
You can earn up to 1500 diamonds (3 times 500) for recommending the My Café game to your friends! You do not have to invite all three people...
Why can't we cancel player's actions in the game?
Unfortunately, we can't cancel the players' actions or change them in any way!We understand that sometimes it is possible to perform an acti...
- 🔥 HOT TOPICS
- 🔍 Quests!
- ❔ Questions about the game
- 🎪 Festival, trophies and tasks
- 👑 Marathon Winners
- 💰 Purchases and special offers
- 🎁 Resources and gifts
- 🎮 Account
- 👮♀️ Cheaters and complaints
- 💒 Township, roles and members
- ⭐ Subscription
- 🐱🚀 Facebook/Google Play/Game Center
- 📺 Ads
- 📜 Game Rules
- 🗨 Community rules
- 🔧 Technical questions
- ❗ I can't open the game!
- 🤷♀️ OTHER
Need more help?Contact us