Festival Rules

Each festival may have its own rules. You can check them by pressing the Festival rules button in the Festival menu. If there is no active f...

Festival is lagging!

Sometimes at the beginning of the festival, you may notice that the game is lagging. Due to a huge amount of players, the server may need mo...

I haven't received my trophies for completing a task!

My Cafe is an online game and the biggest part of its data is processed by the server. Depending on your internet provider, connection speed...

My task(-s) hasn't been accepted!

Please wait for a little bit, reboot the game, and the task should appear.If you still experience the issue, please contact our support team...

Our township's score has decreased during the festival!

Suppose you noticed that the amount of trophies earned by your township has decreased. There can be 2 reasons for that:Someone from you...

Error 7050

You may see the error 7050 right after a festival ends, because many players are trying to access their town at that time to check the festi...

I cannot enter the town/festival!

Unfortunately, such a situation sometimes may occur due to the instability of the server, or the player's internet connection.In this case, ...

My free festival tasks became the paid ones!

Suppose you have not yet spent free tasks at the festival, and the game already asks you to pay diamonds for accepting the task. In that cas...

Our township has not been moved to the next league!

Those festivals held in the middle of the week (Tuesday - Thursday) are additional, and the townships do not move between leagues after them...

I have fewer free tasks at the festival than before!

When you leave the township, your stylish building that gives additional festival tasks is moved to the warehouse. The building is no longer...

My town is moved down in a league after a weekday Festival!

Dear players, Townships will move up and down during all Festivals, including the Weekday Festivals, while the Season Pass is active. Have a...

How are the opponents selected at the festival?

The main parameter by which groups are formed is the number of trophies scored at the previous festivals. The number of players in the towns...

Can I check the results of the previous festivals?

Township residents can check their results for the last 6 festivals.To find these results, you need to go to the township -> tap the fest...

Festivals

 IMPORTANT INFORMATIONPlayers may participate in a festival, even entering a township when the festival has already started (but only i...

Festival Tasks

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All about personal tasks

In addition to regular tasks, there are also personal tasks available. They consist of more complicated and more profitable tasks. You can s...

Stylish buildings and festival tasks

Every festival, each player has 5 free tasks to complete, but with the help of stylish building, you can increase this number!Stylish buildi...

Festival Marathon

If a township is banned during the marathon, the township loses all the earned trophies.Players may take part in a marathon, even entering a...

Season Pass

Here we will tell you about an exciting feature during Seasons - Season Pass!🔹 What is it:It is a roadmap with several milestones. Each mil...

Season Rankings

Here in this video you can see how it works:

I haven't found a necessary article in this section!

If you haven't found the necessary information here, please, make sure to check our official groups here ▪ FACEBOOK ▪ for more information a...