🎪 Festival, trophies and tasks
Festival is lagging!
Sometimes at the beginning of the Festival, you may experience some lagging. Due to a huge amount of players, we may experience server insta...
I haven't received my trophies for completing a task!
My Cafe is an online game and the biggest part of its data is processed by the server. Depending on your internet provider, connection speed...
My task(-s) hasn't been accepted!
Please wait for a little bit, reboot the game, and the task should appear.If you still experience the issue, please contact our Support, des...
Error 7050 appears
You may see error 7050 right after a festival ends, as many players are trying to access their town at that time to see the results of the f...
I cannot enter the town / festival!
Unfortunately, such a situation may occur due to server instability.In this case, please wait until the stability is improved and enter the ...
My free festival tasks became the paid ones.
Suppose you have not yet spent free tasks at the Festival, and the game already asks you to pay diamonds for accepting the task. In that cas...
Our township has not been moved to the next league!
Those festivals held in the middle of the week (Tuesday - Thursday) are additional, and the townships do not move between leagues after them...
I have fewer free tasks at the festival than before
When you leave the Township, your stylish building that gives additional festival tasks is moved to the warehouse. The building is no longer...
Our township's score has decreased during the festival
Suppose you noticed that the amount of trophies earned by your Township has decreased. In that case, unfortunately, there are dishonest play...
How are the opponents selected at the festival?
The main parameter by which groups are formed is the number of points scored at the previous festivals. The number of citizens in the Townsh...
Can I check the results of the previous festivals?
Township residents can check their results for the last 6 festivals.To find these results, you need to go to the township -> tap the fest...
OTHER QUESTIONS Add additional prizes for townships in the marathon Thanks for the suggestion! We will consider it for the next marathons! T...
All about personal tasks
In addition to regular tasks, there are also personal tasks available. They consist of more complicated and more profitable tasks. You can s...
Stylish buildings and festival tasks
Every Festival, each player has 5 free tasks to complete, but with the help of stylish building, you can increase this number!Stylish buildi...
Here we will tell you about an exciting feature during Seasons - Season Pass!🔹 What is it:It is a roadmap with several milestones. Each mil...
Here in this video you can see how it works:
I haven't found a necessary article in this section!
If you haven't found the necessary information here, please, make sure to check our official groups here ▪ FACEBOOK ▪ for more information a...
My town is moved down in a league after a weekday Festival!
Dear players, Townships will move up and down during all Festivals, including the Weekday Festivals, while the Season Pass is active. Have a...
- 🧨 Current issues
- 🔥 HOT TOPICS
- 🔍 Quests!
- 📚 Stories, levels and cafe tasks
- 🎪 Festival, trophies and tasks
- 👑 Marathon Winners
- 💰 Purchases and special offers
- 🎁 Resources and gifts
- 🎮 Account
- 👮♀️ Cheaters and complaints
- 💒 Township, roles and members
- ⭐ Subscription
- 🐱🚀 Facebook/Google Play/Game Center
- 📺 Ads
- 📜 Game Rules
- 🗨 Community rules
- 🔧 Technical questions
- ❗ I can't open the game!
- 🤷♀️ OTHER
Need more help?Contact us