Festival is lagging!

Sometimes at the beginning of the Festival, you may experience some lagging. Due to a huge amount of players, we may experience server insta...

I cannot enter the town / festival!

Unfortunately, such a situation may occur due to server instability.In this case, please wait until the stability is improved and enter the ...

My task(-s) hasn't been accepted!

Please wait for a little bit, reboot the game, and the task should appear.If you still experience the issue, please contact our Support, des...

I haven't received my trophies for completing a task!

Unfortunately, due to server instability, it may take some time for trophies to be added to the village results. Our technical team knows th...

Error 7050 appears

You may see error 7050 right after a festival ends, as many players are trying to access their town at that time to see the results of the f...

My free festival tasks became the paid ones.

Suppose you have not yet spent free tasks at the Festival, and the game already asks you to pay diamonds for accepting the task. In that cas...

Our township has not been moved to the next league!

Those festivals held in the middle of the week (Tuesday - Thursday) are additional, and the townships do not move between leagues after them...

I have fewer free tasks at the festival than before

When you leave the Township, your stylish building that gives additional festival tasks is moved to the warehouse. The building is no longer...

Our township's score has decreased during the festival

Suppose you noticed that the amount of trophies earned by your Township has decreased. In that case, unfortunately, there are dishonest play...

How are the opponents selected at the festival?

The main parameter by which groups are formed is the number of points scored at the previous festivals. The number of citizens in the Townsh...

Can I check the results of the previous festivals?

Township residents can check their results for the last 6 festivals.To find these results, you need to go to the township -> tap the fest...

I haven't found a necessary article in this section!

If you haven't found the necessary information here, please, make sure to check our official groups here ▪ FACEBOOK ▪ for more information a...