I am not getting simple gift/tickets for completing the 4th/5th special order!

It may seem that you don't get tickets or simple gifts for completing the 4th or the 5th special order. But we can assure you that in fact t...

I opened the gift but got only a couple of resources!

Sometimes, you can see fewer gift cards than you saw in the description when opening a gift. This may be because you already opened this gif...

Gifts

  Rainbow Gift  The rainbow gift contains the following resources:ticketsdiamondsgold spiceslucky keyslucky tokens  You ...

My cafe doesn't generate revenue while I'm not in the game! What to do?

If you do not receive coins after an absence, it means that you assign your staff to complete a phone order, or a car order. In this case, y...

I did not read the story and gave diamonds to a character by accident.

Unfortunately, we can't get involved in the game process and cancel accidental purchases/actions. It can affect the game process and would b...

I don't have enough coins for buying the equipment!

The most important advice - try not to level up as long as possible until you have enough coins for new equipment. Once you level up, a...

I don't receive additional rewards for completing special orders!

Some special orders may contain additional rewards, but not all of them are guaranteed. Such orders give you a chance to get an additional r...

I bought a new expensive equipment, but the level of the tips has decreased!

To increase the level of the tips, you need to install more stylish items and get rid of the simple ones. Suppose you purchase expensive equ...

I received fewer resources than should have received after Barista Challenge!

After the end of the competition, you were moved to a higher league, and you are probably looking at the prizes of your current league.You s...

Diamonds

QUESTIONS AND ANSWERS Make a confirmation for purchases with diamonds Sometimes players click through the stories and spend diamonds uninten...

Spices

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Coins

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Rubies

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Boosters

There are five kinds of Boosters, each having a unique use. Uses range from increasing the prices of menu items without the coffee or tea co...

Tickets and dice

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Furniture & Tips

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How can I exchange (give) the resources with another player?

There's no possibility to send any resources to each other in the game. All the players are at completely different levels and with differen...

IN-GAME RESOURCES: Q&A

ADD MORE GEMS| MORE SPICES| MORE GIFTSGuys, we understand your desire to get more resources to achieve more in the game. However, the game b...

My invited players don't count/I don't get rewards for them!

You can earn up to 1500 diamonds (3 times 500) for recommending the My Café game to your friends! You do not have to invite all three people...

I did not receive 500 diamonds for installing the Family Island game!

Please, make sure that all the steps are completed to receive the reward:1. receive a message with a unique link in the My Cafe game.2. inst...

I haven't found a necessary article in this section!

If you haven't found the necessary information here, please, make sure to check our official groups here ▪ FACEBOOK ▪ for more information a...