My leader is no longer active! What to do?

A leader is the owner of the Township and can't be replaced. We can change the Leader only if they contact us themselves.We can't get involv...

Can I take the leadership?

A leader is the owner of the Township and can't be replaced. In this case, we can change the Leader only if they contact us themselves.Only ...

How to assign assistant or new leader in my town?

If you are a township leader and want to stop playing, you can assign one or several members to help you out.Open your Township, tap on the ...

I declined a member by mistake!

Suppose the player was declined/removed by mistake. In that case, the township leader must contact Support directly and provide the player's...

Our co-leader stole resources and left the township

We can't get involved in the relations between players in the Township, as the Leader is responsible for choosing a leader assistant.Accordi...

I sent resources to the wrong member. What to do?

Unfortunately, we can't cancel the players' actions or change them in any way!But you can distribute fewer rewards to this player in the fut...

I was expelled from the township!

According to our game rules, the Township is the Leader's property. The Leader can accept/remove players from the Township at the sole judgm...

I cannot delete the township

We protected your townships from accidental removal.To make sure that you are deliberately removing the Township, you need to enter the exac...

Support reported that they blocked a player, but he is still playing in our township!

The point is that blocking an account does not mean deleting the profile. We never delete players' profiles, blocked accounts remain in our ...

Can I transfer resources from my own cafe to the Treasure Trove?

Unfortunately, there's no possibility to send resources from your own cafe to the Treasure Trove.There are only those resources that the Tow...

How to increase the number of places in the township?

The township leaders and their assistants can buy additional places for new members. The maximum number of members in the Township is 20.To ...

How to change the township balloon?

Previously, you could only get a special balloon as a reward for a Marathon of Festivals. Still, now you can purchase a balloon decoration f...

I haven't found a necessary article in this section!

If you haven't found the necessary information here, please, make sure to check our official groups here ▪ FACEBOOK ▪ for more information a...