Why do I get the message "Everyone's full" when I try to feed the family?

When your actual energy amount exceeds maximum energy level (for example, the energy bar shows 190/87), the family cannot eat. There is a so...

How Can I Help My Characters Get Unstuck?

Oh no! Your Family Island characters are stuck, and the "Character is stuck" message keeps popping up, halting their island adventure. Worry...

What Can I Do When Resources Get Stuck Behind Objects?

Uh-oh! Resources stuck behind trees or rocks? We've got your back! 🌳🪨🕵️ The Great Resource Mystery: When your storage is full, gathe...

I keep crafting items for the task, but the counter resets

There are several types of tasks in Family island, and some quests require you to have all the necessary items in stock, until the task is f...

What should I do when my event Energy item stops giving Energy?

Need help with an Energy item from an event? No worries! We've got you covered with some dazzling power tips & tools to help you out: 💥...

How Can I Add and Get Items from Storage?

Ready to stow away that charming decoration or event item for a future island makeover?➕ Adding Items to Storage:  Choose the item...

I have repaired the shower/bathroom and it broke down again. Why?

Broken bathrooms and showers need to be repaired in the game, that's a rule. In fact, the more often you use them, the more often they break...

How can I skip the tutorial?

There's no option to skip the tutorial in the game. All players should complete the obligatory tasks to learn how to play the game and to di...

Chests don't appear on Home Island. Why is that?

A small chest appears every 24 hours on the shore. You can find chests near the place where the merchant arrives. A big chest appears every ...

Why can't I feed the Beavers?

When you feed your Beavers, they reward you with resources. But if your storage is already full, there's no room for those other resources.&...

Chest and Card Probabilities

The current Seasonal Cards Collection during which the game items can be collected lasts from  03/03/2025 08:00 UTC - 12/05/2025 08:00 ...

🦫My game has changed and Home Island is completely different. What happened?

Noticed some changes around your islands? We understand that any change can bring questions, and we're here to provide you with all the deta...

Why didn't I get a Joker from the Mystery Chest?

Dive into the intriguing world of the Mystery Chest, a great reward stuffed with surprise goodies and, who knows, maybe even a Joker Card! ?...

🪨Why can't I use Adventure resources on my Home Island?

We've made some exciting changes to how you gather resources for your Home Island, making it easier than ever to balance your island progres...

🎁 Never Miss a Thing: The Magic of Notifications

Psst… Want to know a secret to making your island life even easier?We know you're busy building your dream island, and sometimes it's hard t...